Plugin problem

Question

Plugin problem

Anonymous

This problem seems to be related to my just recent new re-installation of Windows 7 because it was not a problem previously.

Trying to access www.philsden.com/12/ using Firefox I get an error message at the top saying "The QuickTime plugin has crashed." No amount of trouble shooting seems to be able to fix this.

Using Chrome browser this is the story:

Using Chrome I an unable to hear the background sound on www.philsden.com/12/ I am told to get a plugin which seems to be wmpChrome.crx. When I try to install that extension I get an error message at the top of the page that says "Package is invalid: 'CRX file not readable'

Using IE it works fine.

SOLVED by installing VLC Player.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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1 answer

Answer 1

Hi,

It seems that you have sorted out the issue by installing VLC player.

Your efforts to resolve this issue is very much appreciated.

If the issue persists in Google chrome, I would suggest you to contact Google chrome support for better assistance.

https://support.google.com/chrome/bin/answer.py?hl=en&answer=142064&p=cpn_plugins

http://support.google.com/chrome/?hl=en

Please feel free to reply, in case you face any other issues with Windows in future. We will be glad to help you.