Outlook.com is not receiving emails or Emails are not being delivered to my @msn.com account from @pnb.bank.in domain

Hi IFTIKAR CHOWDHURY

I understand that you can send emails successfully from your @msn.com account, but emails sent from the @pnb.bank.in domain are not arriving.

Based on the information provided, this appears to be a sender-specific delivery issue rather than a general Outlook.com receiving problem. First, could you please confirm:

1. Are you receiving emails normally from other senders and domains?
2. Do emails ******@pnb.bank.in arrive in the Junk Email, Deleted Items, Archive, or Other tab?
3. Approximately when did you first notice this issue?

In the meantime, please try the following checks in Outlook.com via a web browser:

1, Check Junk Email and blocked senders

• Go to "Settings" > "Mail" > "Junk email"
• Search the Junk Email folder for messages from pnb.bank.in
• Ensure the domain is not listed under "Blocked senders and domains"

2, Add the domain to Safe Senders

• Go to "Settings" > "Mail" > "Junk email"
• Under "Safe senders and domains", add: pnb.bank.in

3, Check inbox rules and forwarding

• Go to "Settings" > "Mail" > "Rules"
• Review any rules that may move, delete, or redirect incoming messages.
• Also check "Settings" > "Mail" > "Forwarding" and verify that forwarding is not redirecting messages elsewhere.

If you can receive emails from other senders but only messages from pnb.bank.in are missing, the bank's email administrator may need to review their mail delivery configuration and follow Microsoft's Outlook.com sender guidance, as sender-domain authentication and reputation can affect delivery to Outlook.com mailboxes: Sender Support in Outlook.com