23,635 questions
23,635 questions with Windows for home | Windows 11 | Devices and drivers tags
1 answer
How to install the scanner feature on my HP Envy 6155 printer
How do I install the scanner feature on my printer - HP Envy 6155?
Windows for home | Windows 11 | Devices and drivers
asked 2026-07-16T15:52:22.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 74%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Noreen Power
0
Reputation points
answered 2026-07-16T16:28:06.71+00:00
David-M
118.7K
Reputation points
Independent Advisor
1 answer
Windows Update KB5100998 Audio Issues
After installing Windows Update KB5100998 & Security Update KB5101650 (7/14/2026), audio on internal speakers from applications such as Google Chrome no longer work (barely audible). System sounds are fine, BT headphones are fine. This same issue…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
3 answers
My computer screen is stuck on the driver's screen
I powered my computer off yesterday and powered it up this morning for work and it is stuck on the driver's screen. I have rebooted it several times but the screen is still there.
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-16T14:52:37.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 28.999999999999996%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
tameika wilson
0
Reputation points
commented 2026-07-16T16:05:49.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
117K
Reputation points
Independent Advisor
1 answer
Mouse is not working on startup
Every time I start my computer, the mouse is not there. I have to unplug and plug it back in for it to work.
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-16T15:25:47.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 13%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sarah Barbara
0
Reputation points
answered 2026-07-16T15:59:19.0433333+00:00
DaveM121
903.5K
Reputation points
Independent Advisor
2 answers
My 512 GB sandisk drive suddenly disconnects on its own during transfers
I never once physically stressed it, used it very seldomly and never dropped it 1 or 2 weeks ago i was trying to transfer files, about 21 GB, but it suddenly disconnected, displaying "removable disk" shortly before disappearing from the list…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-11T01:07:28.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 27%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
deino dino
0
Reputation points
commented 2026-07-16T14:50:33.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
8,230
Reputation points Microsoft External Staff
Moderator
1 answer
Windows 11: I Can't Use My Bluetooth Headset in Hands-Free Mode
My Bluetooth headset connects to my computer and works, but I can't use it in hands-free mode (with the microphone). Even though I enabled the hands-free mode for my headset in the Control Panel, it doesn't appear as an audio output device. In Device…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 16%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
My microphone has started muting itself in Windows. Why?
Yet another Windows issue (of which there are always many). My microphone has started muting itself in Windows. Why? Especially during Whatsapp calls.
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-05-18T19:44:01.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 79%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Johnny Grinter
50
Reputation points
accepted 2026-07-16T13:24:58.4333333+00:00
Johnny Grinter
50
Reputation points
1 answer
Paper size change.
Cannot change paper size on my HP laptop, help please.
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-16T12:41:44.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 9%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Cracknell
0
Reputation points
answered 2026-07-16T13:16:16.0566667+00:00
DaveM121
903.5K
Reputation points
Independent Advisor
1 answer
How to get Windows Hello facial recognition working and get Bang and Olufsen Audio control panel back?
I am using an HP Elitebook x360 1030 G3 Windows 11 Pro 25H2 26200.8875 with Windows Feature Experience Pack 1000.26100.334.0 How to get back the audio control GUI back?I have installed the audio drivers multiple times but it still fails to show up the…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-16T07:52:11.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 26%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Labib Khan
0
Reputation points
answered 2026-07-16T13:06:36.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
17,475
Reputation points Microsoft External Staff
Moderator
1 answer
Wifi adapter constantly or often disconnects or uninstalls itself randomly.
Ive been having this issue since mid April of this year. Ive tried everything and got no where. Everything is up to date too and Asus put out an update recently that I have now and still no solution. My wifi adapter just randomly goes out. It happens…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-15T18:21:09.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 77%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nyasha Petty
0
Reputation points
commented 2026-07-16T12:27:20.1233333+00:00
David-M
118.7K
Reputation points
Independent Advisor
3 answers
No audio device is installed. The audio works sometimes, but after restarting it stops working. Restart temporarily fixes it.
No audio device is installed. The audio works sometimes, but after restarting it stops working. Restart temporarily fixes it.
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-16T11:00:00.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Thummala Hemalatha
0
Reputation points
answered 2026-07-16T11:48:46.6833333+00:00
Kapil Arya
37,961
Reputation points
Volunteer Moderator
1 answer
no driver for canon printer
Hi, I have a new cannon printer, canon told us to to go to Microsoft to download the drivers to my new Laptop, we thought it had downloaded the soft and drivers, but it only downloaded the software, when we went into it more we found that it came up…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-13T08:54:27.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 39%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jenny Bedwell
0
Reputation points
commented 2026-07-16T09:58:11.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Akhil
10
Reputation points
1 answer
How to get mouse to charge
My mouse has a bluetooth connection as well as being wired in and shows up on the bluetooth tab under settings in a section named "Input" and is showing as being connected under the devices list, but I cannot get the battery to charge on it…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-16T08:50:15.9233333+00:00
Jessie
0
Reputation points
answered 2026-07-16T09:23:33.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
78,665
Reputation points
Independent Advisor
2 answers
Disconnected Realtek Internal Microphone
Ok, so I have an Acer Aspire A515-57 and my built-in/internal mic is showing up as not plugged in. As of writing this post, I have tried updating my drivers as well as restarting AND resetting my laptop. I'm pretty sure this isn't a hardware issue…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 27%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
2 answers
sound is not working
sound is not working cross icon coming on sound tray icon
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-14T05:38:15.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kuldeep Pathak
0
Reputation points
commented 2026-07-16T07:57:06.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
9,125
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Razer headphones keep automatically pausing after a second - Windows 11
Is this a problem with the headphones or Windows.. When I switch to wired it works but if I use Bluetooth it will automatically pause any audio from Spotify, YouTube or Netflix after a second.. I use the Razer Kraken Kitty V3 pro and I'm running the…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 9%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Hyper X Quadcast s not picking up audio on windows 11
So i got a new quadcast microphone for christmas of 2025 and i changed pcs in march 2026. For some reason in the beginning the microphone work perfectly, but now it just doesnt. It gets recognized by the PC and the drivers connect correctly but no audio…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK_%3C/text%3E%3C/svg%3E)
3 answers
0xA00F429F<WindowShowFailed> (0x80004003)
After a windows update the other night, I've not been able to use my laptop's camera since all I get is this error message: 0xA00F429F<WindowShowFailed> (0x80004003). I use my laptop for virtual work, and I am now unable to use my laptop's camera…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-15T19:03:44.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 51%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dwight Lahera
0
Reputation points
answered 2026-07-16T05:26:41.35+00:00
Ferdinand Nanalig
31,440
Reputation points
Independent Advisor
2 answers
How to change Bluetooth connection
Right now, my printer states it is offline and I cannot print from this computer. However, I can print using my phone or iPad. Until recently I had no problem printing. I have determined the computer has my Bluetooth connection as a guest. I need to…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-15T03:39:49.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Karen Wells
0
Reputation points
edited an answer 2026-07-16T04:33:07.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
12,430
Reputation points Microsoft External Staff
Moderator
2 answers
the bluetooth icon greyed out and after few seconds, it completely disappeared.
It happened while listening to music, the music suddenly stopped, and when I checked the connection, the Bluetooth icon greyed, and after a few secs it completely disappeared. Trying to solve it, I asked AI, which instructed me on how to fix it. I did as…
Windows for home | Windows 11 | Devices and drivers
23,635 questions
asked 2026-07-14T14:04:24.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 35%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
SHIVANGI SHARMA
0
Reputation points
edited a comment 2026-07-16T04:29:49.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
16,265
Reputation points Microsoft External Staff
Moderator