Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
2,385 questions with Microsoft 365 and Office | Install, redeem, activate | For home | MacOS tags
18 answers
One of the answers was accepted by the question author.
0x0 Error After Mac Update July 14th, 2026
I’m unable to activate Word or Excel on my Mac. Every time I sign in, I receive: “Unknown Error. An unknown error has occurred. The error code is: 0x0.” My Microsoft 365 Personal subscription is active, and the same account works normally on a different…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-14T16:05:13.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 50%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CDR1234
55
Reputation points
commented 2026-07-16T15:27:14.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 28.999999999999996%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Barbara Stowe
0
Reputation points
5 answers
Problems activating Microsoft 365 apps on new 24" iMac – they were activated, but now it's asking me to activate again but won't do it when I try
Hi. I have a new 24" iMac, and I use Microsoft 365 for Mac. I had already activated Outlook and Word, but today it asked me to activate them again, and when I tried to log in to Microsoft, it said 'An unknown error has occurred 0x0". I could…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-14T08:41:53.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 27%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tricia D
0
Reputation points
commented 2026-07-16T14:48:21.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
173.4K
Reputation points
Independent Advisor
3 answers
Why can't I make changes to Word documents on my Mac?
Why is it that I always have issues with Microsoft applications? Every other company - want to use the product you've paid for on another device, no problem. Just sign in. But with MS. oh no. You've got to sign in a thousand times to get to the point…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-06-01T10:24:26.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 26%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex
0
Reputation points
answered 2026-07-16T14:05:24.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 43%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Chris Crozier
0
Reputation points
1 answer
I require an older version of word, excel and powerpoint
my microsoft word 365 does not work and as a result I cannot amend any documents I need to download an older version for my Mac
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-16T12:55:48.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 3%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Bona
0
Reputation points
answered 2026-07-16T13:31:12.73+00:00
DaveM121
903.5K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Wrong O.S. on computer
My Mac will not run the Office package I just purchased (wrong O.S.), can I get a refund?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-15T10:49:14.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 15%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Tracey Williams
20
Reputation points
accepted 2026-07-16T13:30:58.43+00:00
Tracey Williams
20
Reputation points
1 answer
I cant use Office 365 on my Mac computer
I have a 2017 Imac i5 and i received an email stating that any system with Mac OS 12 and above can run the new Office. The day has come yesterday and i can now not use anything Outlook, Word, Excel etc. Microsoft is now saying that i need to be on the…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-15T20:19:06.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 11%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
George Patsiouras
0
Reputation points
commented 2026-07-16T11:45:06.8866667+00:00
EmilyS726
248.2K
Reputation points
Independent Advisor
2 answers
I can't log it
i have tried resetting my password multiple times. I have MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 49%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
1 answer
Office for Mac OS Big Sur version 11.7.11
My mother has a Mac laptop - macOS Big Sur version 11.7.11. She is one of the family members on our Microsoft office account. Word stopped working a few days ago. I have tried uninstalling and reinstalling a version that says it will work on Big Sur but…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-16T10:33:28.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 26%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jessie Teggin
0
Reputation points
answered 2026-07-16T11:07:00.78+00:00
DaveM121
903.5K
Reputation points
Independent Advisor
2 answers
Office Home & Business 2019 for Mac – Activation failure after macOS 26.5.2 update (Error 0x0)
Dear Microsoft Support, I need assistance with an Office activation issue that started immediately after updating my Mac to macOS 26.5.2 (Build 25F84). Product Information Product: Office Home & Business 2019 for Mac (Perpetual License) Microsoft…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 4%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
paid for 365 subscription but not activated
I have an active microsoft 365 personal subscription until november 2028. my mac is a mac pro 13-inch (2017, two thunderbolt 3 ports) running macOS ventura 13.7.8 which is the latest macOS supported by my model. word says "licence not…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-16T09:29:19.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 67%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUB%3C/text%3E%3C/svg%3E)
Uche Balogun
0
Reputation points
answered 2026-07-16T10:05:34.1+00:00
Gunasekar N
72,400
Reputation points
Independent Advisor
1 answer
Cannot install Microsoft 365 on my Mac with Ventural 13.7.6 OS
I purchased a subscription to Microsoft 365 because the chatbot said it was compatible with Ventura 13.7.6. However, when I tried to install the application, I got the error message: "This software requires macOS version 14.0 or later." What…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-16T07:23:57.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 2%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
May-lee Chai
0
Reputation points
answered 2026-07-16T08:04:41.16+00:00
DaveM121
903.5K
Reputation points
Independent Advisor
1 answer
Can't activate MS Office for macOS after migrating to larger SSD on MacBook Pro
I have a 15" 2011 MacBook Pro, albeit older, it has a new battery and new SSD, so it is still quite functional for my needs. MS Office lost activation at some point during the transition to a larger capacity SSD, but otherwise all other software and…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-11T17:32:22.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 10%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWG%3C/text%3E%3C/svg%3E)
Warren Gawve
0
Reputation points
edited a comment 2026-07-16T07:06:06.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
7,815
Reputation points Microsoft External Staff
Moderator
1 answer
Trying to activate my excel and continue getting error message /hitting roadblocks
I have a student version from 2021. on a 2015 macbook pro running Big Sur - had this issue last week and it activated fine. It will not activate from the app (get error ms "an Unknown error has occurred - the error code is :0x0") Tried from…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-13T20:17:13.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 0%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Martin Lane
0
Reputation points
commented 2026-07-16T06:40:01.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
21,805
Reputation points Microsoft External Staff
Moderator
1 answer
Adding Claude AI Add-ins to Microsoft 365 Family
I have tried several ways to install the Claude AI Add-ins for Microsoft 365 Family. Given everything you've tried, I don't think this is a problem with your Mac, browser, or Microsoft account settings. From your screenshot: The AppSource form loads…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-13T15:29:12.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 97%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mark Garman
0
Reputation points
commented 2026-07-16T06:38:20.75+00:00
Kai-H
21,805
Reputation points Microsoft External Staff
Moderator
1 answer
Office 2019 Lost Authentication And Just Gets An Error Trying to Re-Authenticate
I have office 2019 for MAC and it was working perfectly. Recently it lost authentication and gets an error when trying to authenticate. It's almost like Microsoft has intentionally made a change to create a forced obsolete product.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-14T05:53:25.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Duncan Harrison
0
Reputation points
commented 2026-07-16T06:34:27.4866667+00:00
Kai-H
21,805
Reputation points Microsoft External Staff
Moderator
3 answers
Office Mac 2019
Dear Support Team, I have two Microsoft 2019 Mac Home business licenses that were legally purchased and are linked to my Microsoft account. However, I can no longer use them. The installer file…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 35%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUN%3C/text%3E%3C/svg%3E)
1 answer
Can't activate my Home 2019 in Mac
I can't activate my Home 2019 office in my mac, showing an unknown error code 0x0
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-16T03:13:59.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 45%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Susanta
0
Reputation points
answered 2026-07-16T03:52:01.6066667+00:00
Gunasekar N
72,400
Reputation points
Independent Advisor
1 answer
I have a macbook Pro with 20 GB free space, OS 15 installed and keep getting an error when trying to Update M365 on computer
I tried installing latest AutoUpdator, and still nothing. M365 wont let me use anything until I update. I rely on this for all my work. Any suggestions appreciated.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-15T15:12:34.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 81%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
William Mullin
0
Reputation points
commented 2026-07-16T03:02:12.3066667+00:00
William Mullin
0
Reputation points
1 answer
How to update my Microsoft 365 on my iMac
I am not very good at techie stuff, I purchased Microsoft 365 but don't know if it is updated on my Apple iMac. I need someone to call me and help walk me through the steps to use my Microsoft 365 programs. Please call me at-removed- I follow…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
asked 2026-07-15T21:20:07.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 46%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
julia stanley
0
Reputation points
answered 2026-07-16T02:01:52.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
7,590
Reputation points Microsoft External Staff
Moderator
1 answer
Activate and Sign-in issue
I already redeemed the Office 2019 product key on August 28, 2025 (320 days ago). And now I cannot use any Office product on my Mac. I couldn't sign in to 'activate' as '_@gmail.com' My product key is '____'. Please check and let me know how I can do it.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 95%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
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